Terms of Service
What you can expect from us, and what we expect from you when you use the Self Vault app and website.
1.Agreeing to these terms
These terms are an agreement between you and Nexdhara. By installing or using the Self Vault app or this website, you accept them. If you do not agree, please do not use Self Vault. Our Privacy Policy, below, explains how we handle your information and forms part of these terms.
2.Who can use Self Vault
- You must be at least 13 years old. If you are under 18, you need a parent or guardian's permission.
- You need a Google account to sign in and an Android device to run the app.
- You must be allowed to use the app under the laws that apply to you.
3.Account and master password
Your vault is protected by your master password. We never store or receive that password. This protects you, but it also means:
- We cannot reset or recover your master password. If you forget it, the data in your vault and its backups cannot be decrypted by anyone, including us.
- You are responsible for keeping your master password, your device and your Google account secure.
- If you think someone else has accessed your account, change your Google password and contact us at support@nexdhara.com.
4.Your content
Everything you store in your vault belongs to you. Because it is encrypted on your device, we have no access to it and claim no rights over it.
You are responsible for what you store. Do not use Self Vault to keep credentials or financial details that you are not entitled to hold.
5.Acceptable use
When using Self Vault, you agree not to:
- break the law or help anyone else do so;
- get around plan limits, payments or security features;
- interfere with, overload or disrupt the app, our servers or other users;
- copy, modify, resell or reverse engineer the app, except where the law allows it.
6.Plans and payments
- Free plan. Self Vault is free to use with limits on entries and backups, and shows ads.
- Premium. Premium subscriptions are sold through Google Play, which handles billing. Prices are shown in the app and on Google Play before you buy, including any taxes.
- Renewal. Subscriptions renew automatically at the end of each billing period until you cancel. You can cancel any time in Google Play under Payments and subscriptions, and Premium stays active until the end of the period you paid for.
- Refunds. Refunds follow Google Play's refund policies and the consumer law of your country.
- Changes. We may change plan features, limits or prices. Price changes apply from your next renewal, and we or Google Play will tell you before they do.
7.Backups and data loss
Self Vault can back up your encrypted vault to your Google Drive, but you are responsible for keeping that backup and for keeping your own copy of anything you cannot afford to lose.
We are not responsible for data you can no longer access because you forgot your master password, deleted your vault or backup, lost your device, or lost access to your Google account.
8.Third-party services
Self Vault relies on services from Google and other providers for sign-in, cloud storage, payments, advertising and logos, as described in our Privacy Policy. Your use of those services is also subject to their own terms. We are not responsible for how they operate.
9.Our intellectual property
The Self Vault app, website, name, logo and design belong to Nexdhara. We give you a personal, non-exclusive, non-transferable licence to use the app on devices you own or control, under these terms. All other rights are reserved.
10.Disclaimers
We work hard to keep Self Vault secure and reliable, but we provide it “as is” and “as available”. To the extent the law allows, we do not promise that it will always be uninterrupted, error-free or suitable for every purpose.
11.Limitation of liability
To the extent the law allows, Nexdhara is not liable for indirect, incidental or consequential losses, or for loss of data, profits or business, arising from your use of Self Vault. Our total liability for any claim is limited to the amount you paid us for Self Vault in the 12 months before the claim.
Nothing in these terms limits liability that cannot be limited by law, such as liability for fraud, or your statutory rights as a consumer.
12.Ending your use
You can stop using Self Vault at any time and ask us to delete your account, as described in our Privacy Policy. We may suspend or close accounts that break these terms or put other users at risk. Sections that by their nature should continue, such as those on liability and intellectual property, continue after your use ends.
13.Changes to these terms
We may update these terms as Self Vault changes. We will update the date at the top of this page and, for important changes, let you know in the app before they take effect. If you keep using Self Vault after that, you accept the updated terms.
14.Governing law and disputes
Self Vault is available to people around the world. These terms are governed by the laws of the country where you live, and you may bring any dispute before the courts there. You always keep the protection of the mandatory consumer laws of your country.
If something goes wrong, please contact us first at support@nexdhara.com. Most issues can be solved quickly, and we will try to resolve yours within 30 days.
15.Contact us
Questions about these terms? Email support@nexdhara.com.
Privacy Policy
What information the Self Vault app and this website handle, why, and the choices you have.
1.Your vault data
Your vault holds the things you save in Self Vault: logins, passwords, bank accounts, card numbers, CVVs, IFSC codes and notes. This is the most sensitive information you trust us with, so the app is designed so that we never see it.
- Vault data is encrypted on your phone with strong, industry-standard encryption.
- Your master password is never stored or sent to us or anyone else. Without it, the vault cannot be opened, and we cannot recover it for you.
- If you turn on backup, an encrypted copy of the vault is saved to your own Google Drive. It stays encrypted there, and Google's terms apply to your Drive account.
- To apply plan limits, we store usage totals only, never the contents of your vault.
2.Information we collect
Account information
When you sign in with Google we receive your name, email address, profile photo link and a unique account ID. We also record when your account was created and when you last signed in.
Profile details you provide
During setup we ask for a username, your age and your gender. These are stored with your account.
Approximate location
Only if you grant location permission, the app stores your approximate location (latitude and longitude at reduced accuracy, with a timestamp) with your account when you open the app. We use it to understand which regions our users are in. The app works fully without it, and you can revoke the permission in your phone's settings at any time.
Subscription details
If you buy Premium, Google Play handles the payment. We receive your plan, its status and renewal date, and the confirmation we use to verify the purchase with Google. We never receive your card or bank payment details.
Notification ID
If you allow notifications, we store a notification ID for your device so we can send security alerts and important updates about your account or the app.
Advertising data
On the free plan, Google shows banner ads. Google may collect your device's advertising ID, IP address, device information and how you interact with ads. Premium subscribers do not see ads.
Service logos
To show a logo next to a saved login, the app may look up the website's domain name (for example github.com) with third-party logo services, or with the website itself. Only the domain is sent, never your username or password. Those services can see your IP address.
This website
This website does not use tracking or analytics cookies. It stores your light or dark theme choice in your browser. Our hosting provider may keep standard server logs, such as IP addresses, for security.
3.How we use information
- To create and secure your account and link your vault to it across devices.
- To verify subscriptions and apply the limits of your plan.
- To send notifications you have allowed.
- To show ads on the free plan.
- To answer your questions and support requests.
- To understand, in aggregate, how the app is used so we can improve it.
- To meet our legal obligations and protect our users and service.
4.Legal bases (EEA and UK)
If you are in the European Economic Area or the United Kingdom, we rely on these legal bases:
- Contract: to provide the app, your account and any subscription you buy.
- Consent: for location, notifications and personalised ads. You can withdraw consent at any time.
- Legitimate interests: to keep the service secure, prevent abuse and improve the app.
- Legal obligation: where the law requires us to keep or share information.
6.International transfers
Our providers may process information on servers outside your country. Where the law requires it, these transfers are covered by appropriate safeguards, such as the Standard Contractual Clauses used by Google.
7.How long we keep it
- Account and profile information: for as long as your account exists.
- After you ask us to delete your account: removed within 30 days, except records we must keep by law, such as purchase records.
- Your vault: on your phone until you delete it or uninstall the app.
- Your encrypted Drive backup: until you delete it. Using Delete Vault in the app removes it.
8.How we protect it
Besides vault encryption, Self Vault uses your phone's built-in security for biometric unlock, clears copied secrets from the clipboard automatically, and uses encrypted connections for network traffic. Access to account data on our side is restricted. No system is perfectly secure, but we design Self Vault so that a breach of our servers would not expose your vault.
9.Your rights and choices
Depending on where you live, including under the GDPR and UK GDPR, India's Digital Personal Data Protection Act 2023 and California's CCPA, you may have the right to:
- access the personal information we hold about you and get a copy of it;
- correct information that is wrong or incomplete;
- delete your information;
- object to or restrict certain uses, and withdraw consent;
- opt out of the use of your information for personalised advertising.
Email support@nexdhara.com to use any of these rights. We reply within 30 days. You can also turn off location and notifications in your phone's settings, reset or delete your advertising ID in Android settings, or upgrade to Premium to remove ads. You have the right to complain to your local data protection authority.
10.Deleting your account
You can ask us to delete your Self Vault account and the data linked to it at any time.
- Email support@nexdhara.com from the Google account you use in Self Vault, with the subject Delete my account.
- We delete your profile, location, notification ID, usage totals and sign-in account within 30 days, keeping only records the law requires.
- To erase the vault itself, open the app and use Delete Vault. This removes the vault from your phone and the encrypted backup from your Drive.
- Deleting your account does not cancel a Premium subscription. Cancel it in Google Play under Payments and subscriptions.
11.Children
Self Vault is not meant for children under 13. Users aged 13 to 17 should use it with a parent or guardian's permission. If we learn that we hold information from a child under 13, we will delete it. If you believe this has happened, contact support@nexdhara.com.
12.Changes to this policy
We may update this policy as the app changes. We will change the date at the top of this page and, for important changes, let you know in the app before they take effect. Please also read the Terms of Service above.
13.Contact us
For any privacy question or request, email support@nexdhara.com.
Questions about this page?
support@nexdhara.com